To prevent inappropriate messaging behavior, many institutions have had to disable private chat in Microsoft Teams. Now, we’re excited to bring this new release of Teams Supervised Chat that will block restricted users from starting new chats unless an appropriate supervisor is present. This will roll out across Microsoft Teams Desktop, Web and Mobile.
We will begin rolling this out in mid-April and expect to complete rollout by early May 2021.
How this will affect your organization
Supervised Chat blocks restricted users from starting new chats unless an appropriate supervisor is present. When chat supervision is enabled, supervisors aren’t allowed to leave chats and other participants aren’t allowed to remove them ensuring that all chats are properly supervised.
This feature can be enabled in any environment, but it is ideal for educational institutions who want to ensure that students can only chat when an educator is present. To get the most from supervised chat, each user in your environment needs to be assigned a specific chat permission role.
Defining chat permission roles for users in your tenant.